Refunds and Returns Policy
Ardaire Springs operate an on-line shop for direct purchases from our website. During normal working hours we are available to take any queries concerning enquiries, ordering and or making payments on line. Our staff will address any questions you might have about delivery of your products, your right to cancel orders or return faulty products to us and our quality assurance.
Cancellation of Orders
During the online purchase process you can choose to cancel the order by choosing the 'Cancel Order' button on our site.
At present we are only shipping to the island of Ireland using An Post.
Free delivery in ROI and NI on all orders over €50.
In ROI and NI for delivery allow 2-5 working days from dispatch from our online shop.
Missing or delayed items
Please note that we will need to wait 14 days before being able to trace, replace or refund lost items.
Should your order not reach you within the times quoted above, please accept our apologies and we will be happy to assist (see our contact details below or on the footer of our website) quoting your order number beginning with 'WEB-' (contained in the automated email sent to you on completion of your online purchase).
We are committed to selling high-quality products meeting customer’s total satisfaction. However, we are aware that for one reason or another there may be a need to exchange or return your purchase. To arrange return please contact us at firstname.lastname@example.org or telephone +353 86 8128937.
Lead time for Returns